Presentation – Information Technology Support (5729)
The Information Technology Support program trains learners to work effectively with users and IT systems. They develop skills in installing, configuring, and maintaining workstations, software, and peripherals.
They also learn to diagnose and resolve technical problems, ensure data security, and provide quality customer service.
Upon completion of the training, graduates are able to provide comprehensive technical support for both hardware and software and actively contribute to the smooth operation of corporate IT environments.
START DATE
Winter 2026
CREDITS
120 Credits
LANGUAGE OF INSTRUCTION
English
INSTRUCTION MODE
In-person or online
TUITION*
Local : 12 925.00 $
International : 24 765.00 $
*These fees include registration fees, tuition, teaching materials, and incidental fees.
DURATION
1,800 hours over a period of 75 weeks
LOCATION
Collège Supérieur de Montréal
DIPLOMA*
The Information Technology Support program offered by Collège Supérieur de Montréal leads to a Diploma of Vocational Studies (“DVS”) in Information Technology Support, issued by the Quebec Ministry of Education.
*The diploma is awarded upon successful completion of the program.
FINANCING
Loans and scholarships
Except in the case of a scholarship, payment of fees to the institution can only be made by the student, a parent, or a relative.
Presentation of the courses
Qualities and aptitudes required for this job
Acquired skills :
- Processing accounting documents
- Recording accounting transactions
- Payroll management
- Managing annual account closings
Skills wanted :
- Strong organizational and responsibility skills
- Communication skills
- Ability to work effectively under pressure
- Good judgment and sense of ethics
Job perspectives :
- Accounting Assistant
- Purchasing and Inventory
- Assistant
- Accounting Technician
- Bookkeeper
- Payroll Assistant
Workplaces
Upon completion of the program, graduates will be qualified to work in private and public sector companies or pursue self-employment.
Eligibility
To be eligible for admission to this program, candidates must meet one of the following requirements:
Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor’s degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.