Objective of Program
To develop the following competencies necessary to practice the employment:
- to apply a keyboarding technique
- to proofread English texts
- to manage administrative information
- to understand and identify various management approaches to quality
- to manage their time
- to write business correspondence in English according to formatting requirements.
To develop the competencies required to apply the following information technology tools:
- to use database software
- to use the functions of word processing software, spreadsheet software, and telecommunication tools
To develop the competencies required to handle bilingual communications in an office setting
To develop the competencies required to handle the following secretarial functions:
- to produce and receive business correspondence in English
- to produce documents
- to handle requests relating to legislation
- to update files
- to prepare business meetings
- to carry out common and periodic accounting tasks
- to produce business correspondence in English
- to translate business correspondence into English
You’re in the right field of work if you:
- Are highly organized and enjoy responsibilities
- Possess an aptitude for communication
- Work well under pressure
- Are detail-oriented and rigorous
- Demonstrate good judgment and a strong ethical sense
Career opportunities :
- Office clerk
- Administrative assistant
- Personnel clerk
- Executive assistant
- General office support
- Data entry clerk
- Human resources assistant
- Small, medium and large companies
- Public or private businesses
- Self-employed workers
+ 95% full-time for all of Quebec
The avantages of studying in Collège Supérieur de Montréal
When you choose the C.S.M., you also choose:
- Job placement assistance
- Conveniently located facilities (Berri-UQAM subway station)
- A simulation class to develop your confidence and skills
- High-quality education
- More than 50 years of experience
With this course you will have access to scholarships offered by our partners
Summary of qualifications
This course offers a realistic vision of the trade. It provides information on the program as a whole.
Learn a keyboarding technique in order to reach proper dexterity and speed of 25 words per minute
- Learn French grammar and syntax to audit various documents.
- Use proper business vocabulary and punctuation.
- Learn how to professionally manage all administrative documents.
- Recognize various business models.
- Understand and use a Classification Plan to manage all correspondence and codify them.
- Type, prepare, modify and print basic text.
- Manage files and create security copies.
- Create tables and merge text with databases.
With a word processor and using business format, write various documents.
With the use of an accounting software (SAGE 50), learn how to perform basic accounting tasks such as: bank deposits, purchase orders, invoices, managing the petty cash, produce employees pay and manage accounting correspondence.
Using databases, manage, import/export, extract and classify data.
Analyse the various management approaches to business and apply quality client relations; propose improvement.
Using SAGE50, perform accounting tasks such as: account reconciliation, financial reports, follow up on budget and closing balances, fill out and follow up on financial correspondence.
Learn and understand the importance of communication; develop and apply communication’s principals and techniques within a work environment.
- Learn how to navigate and find the right information on the web.
- Send, receive and manage emails.
- Learn how to use Internet search engine and antiviruses.
By means of real life situations, learn how to use proper French and English protocols with clients.
Using a word processor, learn how to write, prepare and merge two pages documents and how to use various postal services.
- Using Excel, learn how to create, modify and print speadsheets including integrated mathematical functions.
- Import and export Excel databases onto word documents.
Learn how to properly manage the business workload. Familiarise yourself with various tools and resources in work management.
Using a word processor, learn how to write, prepare, merge and send out two pages French documents.
- From simple but real life situations, find answers and solutions applying ethics and legislative laws.
- Produce the required documents and ensure their follow up.
- Learn how to distinguish primary and secondary meaning within a given text.
- Write quality French texts and carry out the appropriate format.
- Personnalise various documents, forms, lists, indexes, table of content, text in a column format, automatic counts and notations.
- Create database, macro-commands and tables with calculations. Import and export data.
- Design various aspect of a document including titles, subtitles, and words within a text.
- Determine the content and appearance of headers and footers and patterns.
- Insert graphics. Manage the document layout.
- Write proper document’s content ensuring text quality.
- Manage report’s layout and classify all documents.
- Using a word processor, manage correspondence, emails and electronic agendas.
- Produce and dispatch various documents such as notices, order of the day, reports, minutes, surveys and summaries.
- Develop efficient work skills.
- Using a word processor and a database, add or remove data from various documents and change its layout.
- Produce new and updated versions, validate your work and ensure its follow up and transmission.
Méthode de recherche d’emploi : consulter les sources d’information, préparer les documents (lettres de présentation et curriculum vitae), simulation d’entrevue.
Ce cours permet à l’élève d’être plus conscient de la place qu’il occupera dans une entreprise et des changements de perception qu’entraîne un séjour en milieu de travail. Lors du stage dans une entreprise, l’élève effectuera différentes tâches de son métier.
Total : 1485 hours, 99 credits
Conditions of admission
To be eligible for admission to this program, candidates must meet one of the following requirements
Persons holding a Secondary School Diploma or its recognized equivalent
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.
My employer appreciates the quality of training I received at the College.